HFS – Hastings & Rother Furniture Services

About Hastings Furniture Service

Since 1998, we’ve been helping people create safe, dignified homes while supporting skills, confidence, and environmental sustainability through furniture reuse.

Furniture poverty is a hidden crisis across Hastings and Rother. Too many people are living without the basics – a bed to sleep on, a cooker to prepare meals, or the essential furniture that makes a home safe and comfortable. HFS exists to change that.

We make essential furniture affordable, offer opportunities for people to build skills and confidence, and keep valuable resources in use through reuse. At the heart of our work is a simple belief: a safe, comfortable home isn’t a luxury. It’s the foundation every person deserves.

Our role is to bring dignity, stability and hope to people rebuilding their lives — one bed, one cooker, one home at a time.

When a household can’t afford a cooker, they can’t prepare the food they receive from food banks. When there’s no fridge, fresh food spoils before it can be eaten. When a child has no bed, they struggle to sleep, learn and thrive. These are the realities of furniture poverty – often unseen, but deeply felt.

Our work matters because it changes these realities. By keeping good furniture in use, we prevent waste, cut COâ‚‚e emissions and protect the environment. By making essentials affordable, we help families create stability and dignity. And by supporting the circular economy, we keep value in the community and help Hastings and Rother take meaningful steps towards Net Zero.
HFS doesn’t just provide furniture — we provide the foundations for a safer, fairer, more sustainable future.

When a household can’t afford a cooker, they can’t prepare the food they receive from food banks. When there’s no fridge, fresh food spoils before it can be eaten. When a child has no bed, they struggle to sleep, learn and thrive. These are the realities of furniture poverty – often unseen, but deeply felt.

Our work matters because it changes these realities. By keeping good furniture in use, we prevent waste, cut COâ‚‚e emissions and protect the environment. By making essentials affordable, we help families create stability and dignity. And by supporting the circular economy, we keep value in the community and help Hastings and Rother take meaningful steps towards Net Zero.
HFS doesn’t just provide furniture — we provide the foundations for a safer, fairer, more sustainable future.

HFS is the only dedicated furniture reuse charity serving Hastings and Rother. Our work is local by design: every donation, every purchase and every volunteer hour directly supports people in our own community.

At the heart of everything we do at HFS is a belief: that everyone deserves a decent home. We put beds in bedrooms, cookers in kitchens, and dignity in households across Hastings and Rother – not just by reusing furniture, but by restoring lives.

Our Values

These core principles guide everything we do

Fairness

We treat everyone with respect and ensure people can access essential furniture without judgement, stigma, or unnecessary barriers.

Collaboration

We build local capacity, resilience, and connection, working collaboratively across Hastings and Rother to find practical solutions and create a more inclusive, empowered community.

Sustainability

We keep good furniture in use for longer, reducing waste and championing simple, local circular‑economy principles that benefit people and the planet.

Determination

We stay determined in the face of challenges, continually improving how we work and pushing for better outcomes for our community.

Our Impact 2024-25

Real outcomes for real people in our community
20 +
Households Supported
£ 20
Saved by Local Families
20 kg
COâ‚‚e Prevented
£ 1 .9 M
Community Benefit
(Calculated using Reuse Network and HACT social value methods.)

"When we moved into our new flat after leaving a difficult situation, we had nothing. HFS provided us with beds, a sofa, and kitchen essentials. It gave us a fresh start and hope for the future. We'll be forever grateful."

Emma & Children Family supported in 2025

Experienced professionals dedicated to our mission

Claire Davies

Chair
Claire has worked in project management and business consultancy for 25 years. Having lived in St Leonards for over 20 years, she is passionate about wanting to help improve the environment and quality of life for people living in the town that she loves.

Jacky Everard

Trustee
Jacky has been the CEO of Hastings Advice and Representation Centre (HARC) for over 30 years. Over the years, she has dedicated her career to supporting the most vulnerable residents to ensure that they are supported, respected and heard.

Dr Sarka Gill

Treasurer
Sarka is a qualified Head of Finance with an academic background in science, and extensive experience in operations, strategy and change management.

Jake Alexander

Trustee
Jake has worked in Health and Social Care for over 13 years. He is currently a Team Leader for the Drug and Alcohol service in Hastings and Rother. He also co-created and founded Hastings Fringe Comedy Festival in 2015 and is a co-director of the annual fringe event.

Paul Courtel

Trustee
Paul is a retired Market Analysis Specialist from a multinational electronics company and has a background in industrial economics. His expertise includes business forecasting, strategic planning, and competitive intelligence. Additionally, he served as a former elected District Councillor

Edwina Hughes

Trustee
Edwina works for the environmental thinktank the World Resources Institute focusing on the climate impact of food, she has previously worked in campaigning and social justice roles. She lives in Hastings and as a trustee of the HFS she hopes to make a positive contribution to this community

Mark Johnson

Trustee
Mark joined Legal & General as head of UK Institutional and Wholesale in 2017. Prior to that he worked at BlackRock for nearly 20yrs in a variety of roles. He is married with two boys and has lived in Robertsbridge for 16yrs
Experienced professionals dedicated to our mission

Adam

Adam joined the organisation in 2016, nearly ten years ago, after starting on college work experience and volunteering. Since then, he has become a valued member of the team, supporting furniture collection and delivery across the community. He also assists with PAT testing to ensure electrical items are safe and ready for use. Outside of work, he enjoys playing guitar, which helps him relax and unwind.

Jane

Jane joined Hastings and Rother Furniture Service (HFS) in August 2008 on a three-month Jobcentre work placement, continuing as a volunteer until April 2009 when she secured a full-time role as Customer Service Assistant. She progressed to become Store Manager and now runs HFS Essentials. Widely regarded as the backbone of the organisation, she has unrivalled knowledge of second-hand furniture; her expertise, dedication and commitment underpin everything the charity delivers.

Megan

Megan joined in 2022 as a Customer Service Assistant through the Kickstart scheme and went on to complete her Customer Service Apprenticeship with a distinction. She is now 2nd in command at our Essential Store in Priory Meadow, dividing her time between looking after our customers and leading and supporting our volunteer team; outside of work, she enjoys arts and crafts, colouring, and reading.

Kate

Kate joined HFS in 2022 and leads the organisation as CEO. Her job is to make sure HFS continues to support the local community, and she’s ridiculously proud of the work the charity does and the team who make it happen. Outside of work, Kate and her partner enjoy pottering about on their boat and taking long, muddy walks with Purdey, their rescue dog — usually followed by a flat white or a pint!

Purdey

Purdey joined HFS unofficially in March 2025 and takes her role as office dog very seriously. She specialises in morale boosting, welcoming visitors (on her terms), and supervising warehouse activity from the comfiest spot she can find. Outside of work, she enjoys long, muddy walks, boat days, and carefully positioning herself near anyone holding a treat or bag of crisps!

Helen Davis

Eco Living
Helen is the driving force behind Eco-Living, a familiar and welcoming presence at the Dorset Place branch where she is happiest surrounded by her favourite Mid-Century and antique pieces. With many years of experience in fashion retail—progressing from chain stores to independent boutiques—she brings a strong background in customer service and visual merchandising to her role within the charity.
Now living in the midst of her own renovation project, Helen’s passion for interiors and homewares continues to grow. Being able to rejuvenate and thoughtfully showcase much-appreciated donations each day provides the perfect balance of creativity, purpose and community impact.

Andrew Burnett

Finance and Operations Manager
Andrew began his journey with HFS in 1994 on a placement while studying IT and Business Administration. As the charity grew, Andy moved into a full-time role in 1996 and has taken on many different responsibilities over the years. He takes pride in knowing that his work makes a meaningful difference and is driven by purpose rather than profit. Outside of work, he can usually be found out on the golf course or at home enjoying gaming.

​Samantha Readon

Bookkeeper
Samantha joined HFS in 2025 as our fabulous bookkeeper, bringing nearly a decade of finance experience and is currently undertaking an Accounting Degree. A busy mum of three, including 11-year-old twins, she enjoys forest walks on the Eastbourne Downs and cycling, having completed the London to Brighton charity ride in 2022 and planning to take part again soon.

Tom

Tom joined HFS in 2021 as a driver, and since then his role has grown significantly. He is now a key member of our Operations and Logistics Team, dividing his time between the store, electrical testing, and operations. You’ll still spot him out on the van — give him a wave next time he passes by. 

He takes real satisfaction in supporting the local community and working alongside our volunteers. Outside of work, Tom enjoys a game of pool and a pint.

Jake

Jake joined HFS in 2019 and is a key member of our Operations and Logistics team. As one of our main drivers, he combines calm professionalism with a sharp, analytical eye — especially when it comes to working out whether furniture will fit through the tightest of spaces. His knack for problem‑solving on the spot makes him an invaluable part of the team. Outside of work, Jake loves seeing live bands and has a particular fondness for country music. He’s also often spotted wearing a rather fetching Stetson, which has become something of a signature look.

Partners & Affiliations

Hastings Borough Council

East Sussex County Council

National Furniture Reuse Network

Transparency & Governance

We’re committed to operating with integrity and accountability

Registered Charity

Charity No. 123456789

Annual Reports

Published annually with full financial transparency

Independent Audits

Regular external financial audits

Safeguarding Policies

Comprehensive policies to protect vulnerable individuals

Board Oversight

Experienced trustees providing strategic governance

GDPR Compliant

Protecting privacy and data security

Contact Us

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