HFS – Hastings & Rother Furniture Services

Volunteer With Us

Join our volunteer team and help local families build a better home. From a few hours now and then to regular weekly shifts, there’s a role to suit you.

Why Volunteer With HFS?

Our volunteers are at the heart of HFS. Their time, skills and kindness help local households furnish their homes with dignity while keeping quality reused furniture out of landfill.

Make a Real Impact

See the difference you make — supporting local families and reducing waste every time you volunteer.

Join a Community

Become part of a friendly, supportive team where people look out for each other and share a sense of purpose.

Develop New Skills

Build confidence, learn practical and customer-facing skills, and gain experience that can support your CV or personal goals.

There’s a place for you here

Whether you’re new to volunteering or returning after a break, you’ll be welcomed, supported, and valued from day one. Every role makes a real difference, and you’ll see the impact of your time in the lives of local families.

Collection & Delivery Assistant

Help transport furniture between donors and recipients. Full training and support provided.

Half or full days

Store Assistant

Work in our retail store, serving customers, processing sales, booking in collections and maintaining displays.

Half or full days

Warehouse Assistant

Sort, clean, assemble, dismantle and organise donated furniture. Light physical work in a friendly team environment.

Half or full days

Community Outreach

Help spread the word about our services, attend community events, and support fundraising.

Ad-hoc

Don’t see a role that fits? We are always open to new ideas!

Flexible Time Commitments

Whatever time you can give, we’ll work around you.

A Few Hours

Perfect if you’re busy or just starting out. Join us for a 2–4 hour session when you can.
Ideal for: Students, working professionals

Regular Shifts

Weekly or fortnightly shifts where you become part of the core team and get to know staff and customers.
Ideal for: Retirees, part-time workers

Ad-hoc Support

Help with one-off events, busy periods, or specific projects when your schedule allows.
Ideal for: Anyone with changing or unpredictable commitments

Work Placements & Work Experience

We work with education providers and other charities to offer supportive work‑experience placements. These opportunities help people build confidence, learn practical skills and gain experience in a real working environment.
Placements can include customer service, warehousing, retail, admin and more — tailored to each person’s interests, abilities and goals.
If you’d like to arrange a placement or discuss a referral, we’re always happy to talk.

Corporate Volunteering Days

Bring your team together and make a real difference locally.
We offer tailored volunteering days for businesses, community groups and universities. Whether your team wants to help in the warehouse, support a project, or get involved in a one‑off challenge, we’ll create a session that works for you.
Great for: team building, CSR goals, wellbeing days, and giving back to the community.
Get in touch to discuss it further.

Benefits of Volunteering

What you’ll gain from your time with us

Build confidence in a supportive environment

Meet new people and feel part of a team

Stay active and engaged

Boost your wellbeing through purposeful work

Learn practical, transferable skills

Make a real difference in your community

Use your existing skills or try something new

Enjoy yourself and have fun along the way

Volunteer Stories

Hear from our volunteers about their experiences

I started volunteering at HFS 
in May 2025 and I look forward to my regular day there each week. I have learnt a lot of new things as well as using and sharing my skills and knowledge. No two days are the same. Having worked from home for years, I enjoy "going out to work" once a week and being part of a team that I can have a laugh with.

Suze Volunteer, 10 months

I am looking for paid employment and wanted 
to volunteer my time doing something for the community. HFS have 
been welcoming and 
given me a sense of purpose. The team are great and its nice to feel part of something worthwhile.

George Volunteer, 1 year

I volunteered for HFS on 
and off for 6 years. The team have been very supportive 
over the years and let me go 
at my own pace. I enjoy working as a warehouse assistant as it 
is hands on practical work. 
Even on the days I am not volunteering I can pop in to 
say hello and have a chat. I see HFS as a safe space for me.

Joseph Volunteer, 6 years

Apply to Volunteer

Start your volunteering journey with us today

Frequently Asked Questions

Common questions about volunteering with us

No. We welcome volunteers from all backgrounds and provide full training for every role.

We’re flexible. You can volunteer for short sessions, regular weekly shifts, or occasional support when you’re available.

You can volunteer from age 16.

We reimburse reasonable travel costs and provide a subsistence allowance for lunch on fullday shifts.

Yes. We run tailored corporate volunteering sessions for businesses and groups. These can include warehouse tasks, project support or teambuilding activities.

Yes. We work with education providers and other charities to offer supportive workexperience placements tailored to each person’s needs and goals.

Most volunteers are based in our stores or warehouse in Hastings. We’ll match you to the location and role that best suits your interests and availability.

In most cases, yes. We do our best to make volunteering accessible and can discuss any adjustments that would help you feel comfortable and supported.

Volunteering is usually allowed while receiving benefits, but it’s important to check your specific circumstances with your work coach or benefits adviser.

Most roles do not require a DBS check. If a specific role does, we’ll let you know during the application process.

All volunteers receive an induction, rolespecific training and ongoing support from our team.

Get in touch — we’re always happy to help you find the right role.

Contact Us

Ready to Make a Difference?

Join our incredible team of volunteers and help transform lives in your community.
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